Have you heard about Microsoft Teams Phone Systems? Did you think moving to Office 365 was everything you needed to streamline your business? Can Microsoft Teams replace your phone system?
From sending emails to communicating with colleagues to sharing information securely, Microsoft Office 365 provides almost everything for your business needs. Microsoft Teams has got you all covered for communication and collaboration. But what if I tell you that you can turn your Teams into a powerful and flexible telephone system with the Microsoft Teams Phone with Calling Plan?
What is the Microsoft Teams Phone System?

Microsoft Teams Phone System is a cloud-based telephony service that allows businesses to use the traditional phone system with a reliable cloud-based phone system. It helps you extend the existing functionality of Microsoft Teams and enables you to make and receive PSTN calls to and from Teams-enabled Phones or the Teams app. Teams Phone system or Microsoft Business Voice replace conventional telephony and in-house phone systems that are costly and difficult to manage.
Like traditional phones, Business Voice allows you to set up toll-free numbers, toll numbers, and automated phone menus. You also get to enjoy worldwide free audio conferencing.
There are plenty of reasons to consider migrating to Microsoft Teams phone system and using Business Voice, such as:
- A perfect solution to replace traditional telephony and in-house phone systems
- Ideal for SMBs to convert their MS Teams into a flexible telephony system
- Allow you to enjoy audio conferencing and set up phone numbers for each employee.
- Browser-based dialling feature and virtually use any portable device to dial in and out.
- It is ideal for remote workers and field personnel with frequent travellers.
- Let you keep your existing phone numbers by porting them to Microsoft Business Voice.
Business Voice bundles all the Microsoft 365 Phone System features into one entity, so you don’t have to worry about selecting any specific plan or feature. As the Phone System is already a part of Teams, you can also turn your PC, Mobile device, or Mac system into a phone to use your Business Voice number.
What do You get with Microsoft Business Voice?
You get the license to use the Teams phone system with a business voice license, including the following features to turn this into a Microsoft Teams Phone System :
- Standard phone features like Auto Attendant, Call Queue, voice mail, Caller ID, Call Divert, transfer and simultaneous phone calls and emergency calls
- One thousand two hundred minutes to domestic landline and Domestic mobile calls are included within your licenses along with the international calling plan option with an add-on.
- Allow users to join audio conferences or meet with worldwide audio conferencing services by providing local dialling numbers to individuals who don’t have Teams or an internet connection.
Organisations with 300 or fewer employees can easily opt for Business Voice in most of the Microsoft 365 subscription plans:
Server Consultancy offers Microsoft Teams phone system migration and IT Consulting services for various Microsoft products. If you want to adopt the Microsoft Teams Phone System for your business or upgrade your existing telephone system, our team of Microsoft Teams Phone Experts can help you.
Can Microsoft Teams be used as a phone system?
Yes. With the help of the Microsoft Teams Phone system License and a Calling Plan, you can use Microsoft Teams as a phone system.
How do Microsoft Teams work for phone calls?
Once you activate the Phone system license and calling Plan, A dial pad appears under the Teams section, allowing you to make and receive phone calls.
Do Microsoft Teams have a PBX?
Yes, Teams Phone has a fully managed Cloud PBX system by Microsoft.
What is the difference between the Microsoft phone system and business voice?
Microsoft Phone System is a license, and Microsoft 365 Business Voice was a subscription now replaced with Teams Phone with Calling Plan.
What is Microsoft Teams Phone?
PSTN Integration with Microsoft Teams
How does the Teams Phone system work?
Once you activate the Phone system license and calling Plan, A dial pad appears under the Teams section, allowing you to make and receive phone calls.
Can Microsoft Teams replace a phone system?
Yes, the Microsoft Teams Phone system does precisely the same. Click Here to find out more.
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