Office 365 Support

Get Microsoft Office 365 support from Server Consultancy, expand your business, and protect what’s vital with Microsoft 365. Microsoft 365 is a scalable subscription service with a flexible per-user, per-month plan and easily predictable annual costs.

Microsoft 365 subscriptions have a powerful admin portal that allows users to assign various admin roles to manage and support their organisation’s Microsoft Office 365 online services. Each admin role has specific permissions to perform tasks in the Microsoft Office 365 admin centre.

Microsoft 365 Support

Microsoft 365, previously known as Microsoft Office 365, offers comprehensive support to its users, ensuring seamless productivity and collaboration. With a dedicated support team, subscribers can access assistance through various channels, such as phone, email, and online chat.

Subscribers benefit from regular updates, security enhancements, and bug fixes. Moreover, Microsoft provides many resources, including how-to guides, videos, and community forums, to help users tackle issues independently. Additionally, enterprise customers can opt for advanced support plans that offer faster response times, personalised assistance, and expert consultations for complex technical challenges. Microsoft 365’s support system caters to users’ diverse needs, ensuring uninterrupted access to its services.

We request that all our customers provide server consultancy and delegate administrative capabilities. Delegation is equivalent to a Global administrator performing day-to-day Microsoft Office 365 admin tasks.

The global administrator is the most influential role in Microsoft Office 365 administration. The global administrator is the only administrator who can allocate other administrative permissions, and only global admins can manage the user accounts of other global admins. Server Consultancy strongly recommends that only selected people in your business have this role. It reduces the security risk to your business. We require access to this role to provide day-to-day Microsoft Office 365 support services.

Server Consultancy offers Microsoft Office 365 support, including most of the services bundled in your Microsoft 365 subscription, including:

• Authorisation for exchange online by managing user mailboxes, anti-spam and malware policies, email routing and rules, in-place archiving, Office 365 Groups, creating and controlling groups, and distribution lists. Shared mailboxes and email retention for users no longer work.
• Microsoft Office 365 for Activity reports allows us to monitor service usage and health.
• Support for Azure Active Directory – user and group management, multifactor authentication, and permission structure.
• Microsoft support for on-premises Active Directory synchronisation
• Support for SharePoint Online, including OneDrive for Business – managing SharePoint Online storage and OneDrive for Business storage and managing sites and document libraries. We are setting up apps and defining permissions.
• Support for Teams Service, Teams Communications, and Skype for Business. Team support engineers and specialists can troubleshoot communication issues in the Microsoft team using analytics tools and find call record information.
• Manage users and licenses.
• Domains and DNS configuration – updating DKIM and DMARC for additional security and keeping all DNS settings Up-to-date for optimised Microsoft Office 365 services.
• Support for Dynamics 365 Service administrator and Dynamics 365 (online) – Dynamics 365 instance management, user licenses, and subscriptions. Role assignment and enabling access settings for Microsoft Office 365 apps, including Exchange and SharePoint online.
• Microsoft Office 365 Support for Power BI
• Data security and compliance, including GDPR
• Microsoft Office 365 supports password management for resetting user passwords.
• Microsoft Office 365 Support for Security and Compliance Centre—A Microsoft 365 enterprise E3 or E5 business subscription includes additional security and compliance tools. The administrator can access the Compliance Administrator, eDiscovery Manager, Organisation Management, Reviewer, Security Administrator, Security Reader, Service Assurance User, and Supervisory Review roles.
• Microsoft Endpoint Management support is also widely used in Office 365.

Addressing Office 365 Support Challenges with Server Consultancy

Microsoft 365 users in London may face challenges like limited in-house expertise, complex configurations, and customisation needs. Server Consultancy, a Microsoft Solution Provider, offers tailored solutions to address these challenges, ensuring seamless adoption and usage of the platform.

With their extensive experience, Server Consultancy provides expert guidance for businesses in London, assisting in the migration, integration, and configuration of Microsoft 365 services. By offering personalised support and Microsoft 365 consultation, they help customers overcome technical hurdles and optimise the platform to meet unique requirements. By partnering with Server Consultancy, London-based businesses can enhance their Microsoft 365 experience, improve productivity, and benefit from a reliable, expert support system.

Server Consultancy can provide secure and reliable Microsoft Cloud support and Microsoft 365 Cloud migration services to help your business flourish with the latest technologies. If you think you can benefit from the increased productivity Microsoft 365 brings, contact us at the Office 365 support number 0203 727 2000 today to find out how we can help you.