Outsourcing your IT infrastructure support to an IT Support Company like Server Consultancy ensures you have access to up-to-date IT support services to keep your IT running efficiently. We have been providing IT support services to small and medium-sized businesses across London and the rest of the United Kingdom for nearly twenty years, and in doing so, we have become one of London’s best IT support providers.
Due to cost, it’s not uncommon for businesses to ignore their IT infrastructure, including servers, data backup and protection, business continuity, cyber security, and networks. You risk your IT infrastructure failing, and a few small, ignored failures can lead to a disaster that can cost you more money and downtime than you saved. A good IT support company will deeply understand IT infrastructure management. They can help businesses design, implement, and maintain their IT systems efficiently and securely.
IT Support Services Solution for You
Work with an IT Support Company to determine your managed IT support needs. You won’t always find IT support solutions in a standard package for your business. However, we offer flexible and customised IT support solutions that you can select and combine to meet your specific needs.
You may not need to outsource your IT infrastructure support fully to an IT support company, but you can still know that your critical IT systems are in good hands. We offer many IT support services, including backup, disaster recovery, and endpoint protection. We work with businesses of all sizes to understand their IT requirements and budgets, and we customarily build an IT support solution that meets their specific needs.
Quick Response Time with Service Level Agreement
Keeping up with IT support London demands can be challenging, so you have decided to outsource your IT infrastructure support to us. We create a Service Level Agreement ( SLA) outlining our response time to your IT issues.
SLA depends on priorities, urgency, and business impact. E.g. ( low, medium and High ).
Suppose you experience a problem with your server on-premises or in the cloud. In that case, we can instantly respond to ensure that it’s fixed as quickly as possible and that you experience the minimum downtime. Our fast response times are crucial to the success of our IT support services to businesses across London.
Quick Remote Support – Business IT Support London
Remote access to your IT Infrastructure allows IT support companies to troubleshoot and solve your technical issues by connecting to your device via the Internet. We offer remote IT support services for problems fixed over the Internet worldwide to make our response times even faster. Remote support increases response time, saves time and money on call-out fees and allows you to get back to work more quickly.
Our Remote IT support services use strong encryption to keep your data secure. Our technical support can only access your computer on demand and stops remote access once the problem is fixed. We can also provide you with an on-demand remote session recording for quality and monitoring purposes.
IT setup, Installation, Upgrade or Migration.
Whether your business needs a new IT infrastructure or is looking for on-site IT support services in and around London for an existing one, we will provide a solution based on your requirements. Before starting any new IT infrastructure or upgrade project, our IT Consultant must understand precisely why your network requires an upgrade in the first place. Depending on the answer, IT solution architects may approach the task differently.
Server upgrade migration can be complex and time-consuming. An IT support company can help businesses plan and execute a server upgrade migration to minimise disruption to their operations.
We will help you bring your IT infrastructure to modern workplace technology and get the most out of existing on-premises or cloud technologies. We manage and support your IT infrastructure, protect your IT investment, and maximise uptime with our monitoring and maintenance packages.
VPN and Remote Access
A VPN is a secure private network connection built on publicly accessible infrastructure. Our Security specialists help you quickly deploy secure network access servers around the globe. Establish fast and secure access for your workforce to work remotely, regardless of home or travel.
IT infrastructure security is essential for businesses of all sizes. An IT support company can help businesses protect their data from various threats, including malware, ransomware, and data breaches.
A remote access virtual private network (VPN) encrypts all user traffic sent and received, enabling users working remotely to safely access and use programs and data stored in the company’s data centre and headquarters.
We set up secure encryption and provide a solution that includes access to most portable devices, regardless of the operating system—public cloud services (e.g. Office 365, Dynamics 365 or Business Central ) don’t require a VPN connection.
IT Security and GDPR
Cybersecurity and the General Data Protection Regulation (GDPR) have been hot topics since 25th May 2018. The Penalty for non-compliance with substantial fines is changing how businesses approach their security practices.
We take security seriously, whether for on-premises servers or the cloud. We will help you pick the right products or services to enhance the security of your data and network’s security and keep your network from intrusion and network threats, including ransomware. We recommend appropriate security products, including firewalls, EndPoint protection, mobile device management or security bundles.
Hardware and Software Purchases
Choosing the perfect software, hardware, or cloud offerings for your business can be confusing and time-consuming. We always advise buying IT infrastructure that fits business needs and doesn’t break the bank. Choosing the proper IT infrastructure can help you save time and money.
Having partnered with most hardware and software vendors, we often get a better price. To manage them proactively, we regularly design complete IT solutions for companies, including hardware, software, licenses and security products and services.
An IT support company can provide various IT consultancy services, including IT infrastructure management, security, and server upgrade migration. These services can help businesses improve their IT systems and operations and protect their data from security threats.
Feel free to call us for a free consultation or request a callback by filling out a callback form.
What is an IT support service?
IT support services help businesses manage and maintain technology so everything runs smoothly. Whether fixing issues or improving performance, these services are essential for keeping operations efficient and secure.
-Troubleshooting and resolving IT problems
-Managing networks and connected devices
-Implementing cybersecurity measures
-Handling data backup and recovery
-On-site and remote support options
Using trusted IT Support Services in London can make all the difference for businesses in the capital. Server Consultancy, widely regarded as one of the best IT support companies in the city, ensures your systems are always in expert hands.
What does the IT Support Company in London do?
An IT support company in London takes care of everything from your daily tech tasks to long-term IT planning. Their role is to keep your business running smoothly by solving problems before they disrupt your work.
-Monitoring systems to catch issues early
-Supporting staff with day-to-day technical needs
-Securing systems against threats and data loss
-Setting up new equipment and software
-Advising on the best tech solutions for growth
Choosing a provider like Server Consultancy means you are working with one of London’s best in the field, offering top-tier IT services in London that are tailored, responsive, and proactive.
What is a good IT Support Company in London?
A good IT support company doesn’t just fix things—they understand your business, anticipate problems, and provide reliable solutions. They’re a partner, not just a service provider.
-Their response when something goes wrong
-Straightforward advice with no confusing jargon
-Scalable services that grow with your business
-Strong track record and local knowledge
-A focus on security, compliance, and best practices
That is precisely what makes Server Consultancy stand out. Their reputation as one of the best IT support companies offering IT Support Services in London comes from their commitment to keeping clients secure, supported, and future-ready.
Why do companies need IT support?
In today’s digital-first world, even a minor IT issue can bring business to a halt. That’s why having professional IT support is no luxury—it’s necessary.
-Prevents downtime and improves productivity
-Protects against cybersecurity threats
-Supports compliance with data regulations
-Provides access to expert knowledge and tools
-Helps businesses adapt to changing technologies
When you choose the right provider for IT Support Services in London, like Server Consultancy, you get more than just tech support—you gain peace of mind from one of the city’s best IT support companies.
