Outsourcing your IT infrastructure support to an IT Support Company like Server Consultancy ensures you have access to up-to-date IT support services to keep your IT running efficiently. We have been providing IT support services to small and medium-sized businesses across London and the rest of the United Kingdom for nearly twenty years, and in doing so, we have become one of London’s best IT support providers.
Due to cost, it’s not uncommon for businesses to ignore their IT infrastructure, including servers, data backup & protection, business continuity, cyber security, and networks. You risk your IT infrastructure failing, and a few small, ignored failures lead to a disaster that can cost you more money and downtime than you saved. A good IT support company will deeply understand IT infrastructure management. They can help businesses design, implement, and maintain their IT systems efficiently and securely.
IT Support Services Solution for You
Work with an IT Support Company to determine your managed IT support needs. You won’t always find IT support solutions in a standard package for your business. However, we offer flexible and customised IT support solutions that you can select and combine to meet your specific needs.
You may not need to outsource your IT infrastructure support fully to an IT support company, but you can still know that your critical IT systems are in good hands. We offer many IT support services, including backup, disaster recovery, and endpoint protection. We work with businesses of all sizes to understand their IT requirements and budgets, and we customarily build an IT support solution that meets their specific needs.
Quick Response Time with Service Level Agreement
Keeping up with IT support London demands can be challenging, so You have decided to outsource your IT infrastructure support to us. We create a Service Level Agreement ( SLA) outlining our response time to your IT issues.
SLA depends on priorities, urgency and impact on business. E.g. ( low, medium and High ).
Suppose you experience a problem with your server on-premises or on the cloud. In that case, we can instantly respond to ensure that it’s fixed as quickly as possible and you experience the minimum downtime. Our fast response times are crucial to the success of our IT support services to businesses across London.
Quick Remote Support – Business IT Support London
Remote access to your IT Infrastructure allows IT support companies to troubleshoot and solve your technical issues by connecting to your device via the Internet. We offer remote IT support services for problems fixed over the Internet worldwide to make our response times even faster. Remote support increases response time, saves time and money on call-out fees and allows you to get back to work more quickly.
Our Remote IT support services use strong encryption to keep your data secure. Our technical support can only access your computer on demand and stops remote access once the problem is fixed. We can also provide you with an on-demand remote session recording for quality and monitoring purposes.
IT setup, Installation, Upgrade or Migration.
Whether your business needs a new IT infrastructure or is looking for onsite IT support services in and around London for an existing one, we will provide a solution based on your requirements. Before starting any new IT infrastructure or upgrade project, Our IT Consultant must understand precisely why your network requires an upgrade in the first place. IT solution architects may go about the task differently depending on the answer.
Server upgrade migration can be a complex and time-consuming process. An IT support company can help businesses plan and execute a server upgrade migration to minimise disruption to their operations.
We will help you bring your IT infrastructure to modern workplace technology and get the most out of existing on-premises or cloud technologies. We manage and support your IT infrastructure, protect your IT investment, and maximise uptime with our monitoring and maintenance packages.
VPN and Remote Access
A VPN is a secured private network connection built on publicly accessible infrastructure. Our Security specialists help you quickly deploy secure network access servers around the globe. Establish fast and secure access for your workforce to work remotely regardless of home or travelling.
IT infrastructure security is essential for businesses of all sizes. An IT support company can help businesses protect their data from various threats, including malware, ransomware, and data breaches.
By encrypting all user traffic sent and received, a remote access virtual private network (VPN) enables users working remotely to safely access and use programs and data stored in the company data centre and headquarters.
We set up secure encryption and provide a solution that includes access on most portable devices regardless of the operating system—public cloud services (e.g. Office 365, Dynamics 365 or Business Central ) don’t require a VPN Connection.
IT Security and GDPR
Cyber Security and General Data Protection Regulation (GDPR) has become security compliance and a hot topic since 25th May 2018. The Penalty for non-compliance with substantial fines is changing how businesses approach their security practices.
We take security seriously, either for on-premises servers or the cloud. We will help you pick the right products or services to enhance the security of your data and network’s security and keep you safe from intrusion and network threats, including ransomware. We recommend appropriate security products, including firewalls, EndPoint protection, mobile device management or security bundles.
Hardware and Software Purchases
Choosing the perfect software, hardware or cloud offerings for your business can be confusing and time-consuming. We always advise buying the IT infrastructure that fits business needs and doesn’t break the bank. Picking up the correct IT infrastructure helps you save time and money.
Having partnered with most hardware and software vendors, we often get a better price. To manage them proactively, we regularly design complete IT solutions for companies, including hardware, software, licenses and security products and services.
An IT support company can provide various IT consultancy services, including IT infrastructure management, security, and server upgrade migration. These services can help businesses to improve their IT systems and operations and to protect their data from security threats.
Feel free to call us for a free consultation or request a callback by filling out a callback form.
What is an IT support service?
An IT support company provides technical support services whereby we assist another business by fixing problems with their technology, such as computers and networks, and monitoring the systems for any issues.
What does the IT Support Company in London do?
An IT support company ensure that your Business IT infrastructure runs smoothly with the minimum downtime. Working with an IT support company involves everything from installing new devices, fixing IT, and data backup to overseeing security and managing IT infrastructure on-premises and cloud.
What is a good IT Support Company in London?
Good IT support is essential for any business, providing reliable and efficient solutions to various IT challenges a company may face. A good IT support service should offer proactive maintenance to identify and resolve potential issues before they become a problem and 24/7 support to ensure that assistance is available whenever needed. The service should be provided by experienced, qualified professionals who can offer tailored solutions to meet a company’s needs. Good IT support should also focus on security, offering effective measures to protect a business’s data and networks from cyber threats. The service should be scalable to adjust to a company’s changing needs and be cost-effective, providing a high-quality service at a reasonable cost. Finally, good IT support should offer peace of mind, allowing businesses to focus on their core objectives, knowing that their IT systems are in good hands.
Why do companies need IT support?
Companies need IT support for several reasons, including:
Technical Expertise: The IT support company provides technical expertise to resolve any IT-related issues that may arise during business operations.
Proactive Maintenance: IT support provides proactive maintenance to identify and resolve potential issues before they become problematic, minimising the risk of downtime and data loss.
Security: IT support provides measures to protect a business’s data and networks from cyber threats, such as malware, viruses, and hacking.
Software and Hardware Updates: The IT support company in London ensures its software and hardware are up-to-date, providing access to the latest technology and features.
Cost Savings: IT support can be more cost-effective than hiring an in-house IT team, as it eliminates the need for salaries, benefits, and ongoing training.
Improved Productivity: IT support can help businesses streamline their processes by implementing efficient IT systems and automating routine tasks, improving productivity and reducing costs.
Scalability: IT support services can be scaled to adjust to a company’s changing needs, ensuring it has the IT resources it needs to grow and develop.
Access to Industry Knowledge: IT support provides industry knowledge and expertise, ensuring that the company has the latest information and trends in the technology field.
In summary, IT support is essential for any company that uses technology in its operations, providing technical expertise, proactive maintenance, security, software and hardware updates, cost savings, improved productivity, scalability, and access to industry knowledge.