Service level Agreement
Every business customer we work with, receives a service level agreement from us. We believe that our relationship with the customer is THE most important part of our business. The team strongly adheres with the terms promised to you from the outset.
In a nutshell, we at Server Consultancy, strive to under promise and over deliver. As successful IT Support Company based in London, we realise just how important the relationships with our clients are and hence we believe in the “Customer First” attitude. We have garnered an array of loyal customers by providing them personalised IT solutions and keeping their businesses up and running at all times. We have always managed to deliver the desired and qualitative IT solutions to our customers, to build and maintain their trust and confidence in us.
Established in 2004, Server Consultancy has been providing IT Support, Consultancy and other IT Solutions to clients in London for since then. There is seldom or never room for error or a situation to not being able to deliver as promised. Our esteemed clients have been kept at the forefront of technology over this time and never suffer from any unexpected IT problems, which may cause downtime or loss of productivity. We believe this to be one of the prime reasons for them to retain their trust in Server Consultancy.
At Server Consultancy, you can rely on our support experts to deliver high quality, dependable service with professionalism and utmost customer satisfaction. Customer feedback is utmost important to us and hence, we work on it, to be able to meet the requisite quality levels of the expected services.
We understand, it’s not just about technology. It’s about how technology can activate your business. That’s why Server Consultancy is a sound part of your technology decision. It’s about building relationships and growing along with the growth. We put ourselves in the customer’s shoe, which allows us to expedite, in streamlining technical processes.