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Quick Response Time
Unlimited
phone support
Help from a real person is always available. Call our helpdesk
on (0845 094 3164) and you'll be in touch with your dedicated support representative
whenever a computer related question comes up. Whether you are seeking desktop
support or you have a server that is flashing a blue screen, you are just a call
away from support. Unlimited
Remote Control Support
Save time and trouble by using our secure "remote
control" software to invite SCL to your office. Within seconds a SCL technician
has the ability to take control of your desktop and either through an online chat
or a phone call you can walk a technician through your problem or question while
you watch them work. Over 80% of support issues are resolved with a "remote session". Unlimited
On-site support
Should you need onsite assistance, we will dispatch a
technician to your location. Emergency
After hours support
We aren't called SCL for nothing; we are working 24/7
to make sure your business is functioning when you are. Service
Availability Monitoring
We'll monitor the key services on your network
to ensure their availability to your business. If something isn't working properly,
we'll most likely know before you will. |
