As a network services provider, Server Consultancy Ltd provides support across a wide range of vertical markets which include finance, legal, construction, retail, government and leisure. Focused totally on the ‘Customer’ Server Consultancy Ltd is able to deliver the latest resource, skills, insight and innovation to Customers in tune with their business. Working closely with our Customers enable Server Consultancy Ltd to specifically cater to their IT support requirements. Industry accreditations and a competitive pricing model allows us to deliver enhanced support services without compromising on quality whilst providing our Customers with a single point of contact.

 

All Server Consultancy Ltd, engineers are periodically provided up-to-date in service training on all the leading vendors’ products. Server Consultancy’s network of IT Support Engineers are made up of Field Engineers, IT Network Engineers and Senior IT Consultants offering a wide range of skill sets to cater to a variety of scenarios from a simple router installation to a complex multi-site network audit and installation. 

 

Regardless of the technology, vendor and location, the Server Consultancy Service Desk is always ready to process Customer’s requests. This single point of contact approach provides you with a simple and efficient method of logging your call or email, making sure that all issues are resolved in a prompt and professional manner.   

 

Another fundamental element in the successful implementation of a IT support contract is a dedicated spares resource. In order to meet stringent SLAs, Server Consultancy has access to a comprehensive network of spares warehouses so field engineers have the ability to respond quickly and effectively to any fault call or incident in a customer friendly and result orientated manner.